Introducing a new service for DBN members
How easy is it for your customers to find the products and services they are looking for and how easy is it for them to buy from you?
DBN now offers free customer experience testing for your websites and online sales outlets. We'll ask two of our members to look at your website from a customer perspective and we'll be asking them to check; Can you find what you are looking for easily? Does it look great? Can you buy easily? Just a handful of simple questions that could help turn casual browsing into a sale! We promise that feedback will be constructive and positive and aimed to help you to make win new customers and make more sales.
Please let us know if you would like us to check out your website or the social media pages you sell from and we'll set up an online meeting between you and your two "shoppers" so you can chat about what you need from your customer experience healthcheck.