DBN Training


We have a number of webinars in August and September.

Tuesday, 18th August - 9:00-10:00: BOOK HERE
We thought it would be great if we could have a catch-up meeting online with our members to share news and ideas and just to find out how people are doing.

We'll be announcing the four Beamish pass winners for recording a DBN podcast and giving a special prize for someone who's attended more of our masterclasses than anyone else!

Please book here and we'll email the zoom link to you the day before the meeting. Feel free to bring your own bacon sandwiches!  This webinar is only open to DBN Members.

Wednesday, 26th August - 10:00-12:00 (booking to open shortly)
Master your MailChimp!

Wednesday, 2nd September (rescheduled) - 10:00-12:00: BOOK HERE
Four Buttonholes and a Thread . . .  Marketing made Simple with Mags Bradshaw, Red Button Marketing.

All our events are available to DBN members and, until 31 August, small businesses in the Derwent Valley and Chester-le-Street can also attend free of charge (book and we'll send you the event link 24 hours before the start). We'd love to see you there!


Feedback from our masterclasses has been brilliant and we'll be making previous ones available online to our members soon.  In the meantime, we'd really appreciate your thoughts and ideas for future events.  Please let us know by filling in this survey, it will only take a minute.

Other Training / Events


Masterclasses, workshops and conferences to drive your business forward digitally.

All Masterclasses can be viewed here.


Thursday, 6th August - 10:00 - 12:00 - LinkedIn - Creating Business Opportunities.  Presented by Norma Foster.  Register here.

Tuesday, 11th August - 10:00 - 12:00 - Building a Personal Brand on Social Media.  Presented by Natalie Eminae.  Register here.

Thursday, 13th August - 10:00 - 12:00 - Unlocking the potential of Xero.  Presented by Martin Mellor.  Register here.

Tuesday, 18th August - 10:00 - 12:00 - Utilising Your Smartphone for Business.  Utilising Your Smartphone for Business.  Presented by Amanda Dixon.  Register here.

Thursday, 20th August - 10:00 - 12:00 - Effective keyword research strategies for SEO.  Presented by Marco Sarussi.  Register here.

Thursday, 27th August - 10:00 - 12:00 - How to Optimise Your WordPress Website for On-page SEO.  Presented by Marco Sarussi.  Register here.


Tuesday, 1st September - 10:00 - 12:00 - A Guide To Social Media Analytics.  Presented by Amanda Dixon.  Register here.

Thursday, 3rd September - 10:00 - 12:00 - User Experience 101: Addressing business & website fundamentals for business success.  Presented by Helena Hill.  Register here.

Tuesday, 8th September - 10:00 - 12:00 - Quick Wins for Social Media Marketing.  Presented by Natalie Eminae.  Register here.

Thursday, 10th September - 10:00 - 12:00 - Quickbooks Masterclass.  Presented by Jo Tomlinson.  Register here.

Tuesday, 15th September - 10:00 - 12:00 - Mastering YouTube.  Presented by Rik Courtney.  Register here.

Wednesday, 16th September - 10:00 - 12:00 - Globalise Your Website.  Presented by Norma Foster.  Register here.

Thursday, 17th September - 10:00 - 12:00 - LinkedIn – Creating a Rockstar Profile.  Presented by Judy Parsons.  Register here.

Tuesday, 22nd September - 10:00 - 12:00 - Get Your Email Marketing Strategy Back On Track.  Presented by Pascal Fintoni.  Register here.

Tuesday, 29th September - 10:00 - 12:00 - Blogging for SEO.  Presented by Amanda Dixon.  Register here.

Wednesday, 30th September - 10:00 - 12:00 - A Guide to Microsoft SharePoint and OneDrive.  Presented by Paul Graham.  Register here.


During uncertain times it's important to come together to share experiences and support each other. We may be isolated but we aren't alone.

Join us for our virtual events, including networking, business surgeries and webinars, designed to help you find advice, support and guidance for your small business during the COVID-19 pandemic.  The events are free and open to all small businesses and the self-employed across the UK.  For a list of upcoming events, please click here.


Short, snappy, knowledge packed sessions to fill your business brain!

With time and knowledge being two of the biggest pressures facing small & medium-sized businesses, we’ve created a series of short and snappy sessions exclusively for County Durham businesses to help improve their know-how on a range of business basics.

Our current programme is now available online until it’s safe to return to our easily accessible locations across County Durham.  Our online sessions will continue to be held in a friendly and open atmosphere allowing you to pick up Bitesize Business tips and tricks to help your business and make the difference to your day.

Have a look at the range of bitesize sessions taking place and simply pick and mix to provide you with the support you need.

We're going to be completely flexible with delivery of these sessions - they'll be delivered online until it becomes safe to start doing physical workshop sessions again.  Simply click on the link to apply for your online place below.

Tuesday, 8th September 2020 - Customer Experience Impact - “Happy to Help” - Set yourself apart by creating an exceptional customer experience strategy & customer connections through exploring the customer journey with your organisation.

Tuesday, 15th September 2020 - Sales Techniques (Keep on Selling) - Create a personal, relatable sales strategy to boost revenue, convert sales and build relationships with your customers to maximise business opportunities. Win business, make money and grow.

Tuesday, 22nd September 2020 - Pitch Perfect (How to create a winning sales pitch) - Sales pitches can make or break the deal, whether pitching formally or informally it great to have it nailed down before you speak to potential customers.  This session provides an opportunity to develop & practice the perfect pitch using tried and tested techniques.

Tuesday, 29th September 2020 - Lead by Example - This bitesize session gives you the opportunity to make the transition to an effective leader/manager and is vital for the success of any organisation.  This session helps you develop an appropriate style to make you more effective.

All online sessions are three hours, starting at 09:30 and finishing at around 13:00 (allowing time for a break).  Please note: you will need a laptop or smartphone to access our online platform for all of the sessions listed above.

But remember, there are only 8 places available on each of these fully funded sessions, exclusively available to County Durham businesses.

Click here and apply now.  Choose the sessions that suit your business.


All the webinars are free to UK companies.

You can expect to:

  • receive help and advice to sell overseas with confidence
  • gain new skills and knowledge
  • discover solutions to specific challenges to exporting
  • get your exporting questions answered by the experts

How long are the webinars?

Our experts usually present for 25 minutes and allow 35 minutes for answering your questions and helping you find solutions to any barriers you may face.

Look through the list to find the webinars you would like to attend.

Each link will connect you to a webinar registration form so you can receive your unique link to join the upcoming webinar.


The UK has left the EU and is currently in the transition period which will end on the 31st December 2020.  Businesses should take action now to start preparing for new trading rules which will be in effect from January 2021.

There are concrete steps you can take to minimise disruption and take advantage of new opportunities.

To help you get going, here are three things you can do:

  1. Head to GOV.UK/transition to take a short survey and receive a personalised list of actions for you and your business to take.
  2. Sign up to email alerts to stay up to date with any further changes.
  3. Plan ahead and take the steps needed to complete your actions and prepare your business for the new trading rules.

If you have any questions about preparing for the end of the transition period and you can’t find answers at GOV.UK/transition, fill out the enquiry form and one of our experts will point you in the right direction.

You can also find information and advice about trading internationally (outside of the EU) at great.gov.uk.


DATE & TIME OF THIS FREE ONLINE EVENT: Wednesday, 12th August - 11:30 - 12:30

This series of webinars is for exporters who have experienced significant impact on their export sales from COVID-19 and seek support to review their export strategy. Each webinar will focus on a different aspect of strategy review.

Developing Scenarios

This webinar will look at how to identify and review external variables beyond a business’ direct control; to research alternative solutions and develop informed probable scenarios, that can assist them to weather potentially disruptive trading trends.

  • Financial Planning
  • Sourcing new/alternative suppliers
  • Funding Support Options
  • Freight & Logistics Options
  • Reviewing Legal Commitments

Each webinar will be accompanied by a worksheet, which delegates can work through alone or discuss with DIT North East.  To register for this FREE webinar, please click here.


DATES: 17th AUGUST - 10th SEPTEMBER 2020

By taking part in this trade mission, delegates will gain entry to gamescom and devcom, as well as exclusive access to NPH webinars, roundtables and one-to-one meetings. Benefit from our experience and sector knowledge by joining pre-mission briefings and ongoing support from DIT.

As part of this virtual mission, your business can take part in one of the world’s largest events for computer and video games, with exclusive access to NPH workshops and webinars, entry to devcom (17-30 August) and gamescom (27-30 August), as well as free access to the GamesIndustry.biz Investment Summit (9-10 September). 

Join the Department for International Trade for this virtual Northern Powerhouse mission and take part in gamescom and devcom. These industry-leading events will give your business the opportunity to build connections with consumers, platform-holders, publishers, service companies and investors from around the globe.

Together, we’ll ensure you are fully prepared for these exciting events and ready to showcase your business to the world.

Click here for further information and to register your interest.


DATE & TIME OF THIS FREE WEBINAR: Thursday, 27th August - 13:00 - 14:30

Whether you are new to export or looking to enter new overseas markets, this virtual workshop will provide you with an understanding of the benefits of exporting and what your company needs to do in order to position itself for long-term exporting success. 

This free virtual session covers all of the basics that a company should consider in making international trade a success for them, including:

  • The benefits of exporting and how selling your product or service overseas can improve your chances for business growth
  • Overcoming barriers to build a robust export strategy and maximise the chances of success
  • The practical help and advice available to help you on your export journey.

Click here for further information and to register your interest.


Government departments are hosting a series of webinars to help businesses understand the support available: