Businesses across Derwentside are regularly applying to the North East Business Support Fund to seek grants to update their business models or improve their communications through the use of digital technology during the COVID-19 pandemic.

We’ve been no different from any other business looking at ways to improve delivery mechanics through the use of digital technology.
It takes less than 15 minutes to complete our online application process and our advisors can now handle our whole contracting process virtually.  We’ve taken our contracting service online and our remote support service allows for a rapid turnaround service to businesses across Derwentside & beyond ensuring clients can start projects quickly.  We’re proud to say we’re supporting a number of clients in Derwentside right now with our speedy grant service.
Our internal teams continue to talk through Zoom, our enhanced systems provide a swift and supportive service and we find our networking with you all – virtually – fabulous.  But we’ve not just improved our digital dialogue with our clients, our masterclasses have now moved online allowing us to deliver personal and tailored support on a range of different subjects.

For our team at NBSL, although difficult to work remotely at times, we’ve taken the opportunity to look at our business and take time to look at our customer experience – we hope we can help you do the same.

Take good care of yourselves,
Sara Williams
Marketing Manager