DBN Training




We are thrilled to be able to host a FREE, action-packed, two-day event full of 'BIG IDEAS' to help you think, create, focus, be inspired and innovative with your business!

This DBN event is packed full of bite sized interactive workshops designed to get you thinking about how to work smarter within your business and to encourage growth, increase your profit, customer satisfaction, new processes, presentation skills, positive mindset and much more! 

Our 'BIG IDEAS' event will be held over a two-day period at Glenroyd House in Consett on Monday 23rd January and Monday 30th January 2023 and will cover the following subjects:


Supply Chain North East brings together four key partners to work with over 1,100 businesses through to 2023, supporting them to identify opportunities in new and existing markets.  An integral part of the North East Strategic Economic Plan, that has a vision to create 100,000 more and better jobs between 2014 and 2024.  Supply Chain North East is delivered across the region by RTC North, Generator, North East Automotive Alliance (NEAA) and North East Process Industry Cluster (NEPIC). 

Supply Chain North East is a multimillion programme aimed at revolutionising the way SMEs diversify their offering and embrace new markets.  The programme has received more than £3m of funding from the England European Regional Development Fund, which is part of the European Structural and Investment Funds Growth Programme 2014-2020.


Lego Serious Play
Delivered by Terry McStea

The Lego Serious Play methodology is an internationally-renowned facilitated process used by organisations to generate innovative ideas for business improvement.  It is a great way to enhance communication within teams, to stimulate and bring out creativity and innovation, and to develop strategies for growth.  And it’s a lot of fun too!

Raving Fans - Customer service skills that will set you apart from your competitors.
Delivered by Melanie Cant from Elm Marketing Solutions / DBN

Let's put your customer service skills to the test!  This fun, interactive workshop will help you understand the value of exceptional customer service and when delivered correctly it will turn your customers into raving, spending fans!

Offline Marketing Business Essentials
Delivered by Jo Long from Jo Long Consulting

An interactive training session covering offline marketing essentials.  Online marketing today has become the main channel for many businesses to reach their customers.  The majority of internet-based businesses dedicate the lion’s share of marketing budgets to online promotions.  However, there are still many traditional, offline marketing strategies that can be effective at building and supporting your online brand.  You can also combine online and offline techniques to get the most out of your marketing.  Jo will look at the best offline marketing strategies that you can use for your online business.

Essential Presentation Skills for Business
Delivered by Gillian Fortune from Feel Good CIC

Everyone in business has to present themselves in some way about their business, and most people dread it, and whilst some people do it well, many not so.  This workshop isn’t about mindset. No-one is born a good speaker or presenter.  This session is about practical action: skills and behaviours that anyone can develop.

Creating Social Media Content
Delivered by Melanie Cant from Elm Marketing Solutions / DBN

Have you ever sat looking at your computer not knowing what to post on your social media?  This interactive session will leave you with lots of ideas on how to fill your social platforms with creative content that your customers want to read as well as acquiring the skills to ensure your social posts are presented professionally!

How to book...

Register your interest by completing the following online form. 

Acceptance is subject to availability and you must be a business operating in the North East of England.  T's and C's apply.  You do not have to be a DBN member to apply.

As this is a two-day event you are required to attend both 23rd January and 30th January 2023.

Timings on both days: 9am arrival, 9.30am start, lunch is 1.30pm and end at 4pm.

Venue: Glenroyd House, Medomsley Road, Consett. DH8 5HL

Tea/Coffee and a light lunch will be provided.  Please let us know in advance if you have any special dietary requirements.

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Once you have completed the form a DBN representative will be in touch to confirm your place.