UPCOMING EVENTS
Welcome to the heart of dynamic networking and knowledge exchange at Durham Business Growth. Our events are meticulously curated to empower entrepreneurs, professionals, and innovators with the insights, connections, and strategies they need to flourish in today's competitive landscape.
Keep an eye out for upcoming events . . .
Date & Time: 5th November 2025 - 09:00-12:30
Venue: Durham County Cricket Club, Chester-le-Street, County Durham, DH3 3QR
About the event
Search engines have long been the go-to place when consumers are looking for information, product inspiration and to buy. This session is designed to show businesses how to make the most of the opportunities the search engines provide. We will cover all aspects of SEO that are essential for businesses to improve their online visibility and drive more traffic to their website.
This session will help you to understand how search engines work, what they deem to be high-quality content, and how to improve the overall visibility of your website.
Learning Objectives
The following topics will be covered:
Understanding SEO basics: We will start by providing an overview of SEO, what it is, and how it works. We will cover the importance of keywords, on-page optimisation, and link building.
Conducting keyword research: We will discuss the importance of keyword research and how to conduct it. We will cover how to identify the right keywords for your business, how to analyse keyword competition, and how to prioritise your keyword strategy.
On-page optimisation: We will cover on-page optimisation techniques such as optimising page titles, meta descriptions, headings, and content. We will discuss the importance of internal linking and how to optimise images for SEO.
Technical SEO: We will discuss technical SEO and how it impacts e-commerce and service sector websites sites. We will cover topics such as website speed, mobile optimisation, website structure, and crawlability and how to set up your website for AI results.
Link building: We will cover the importance of link building and how to create a link-building strategy. We will discuss different types of links, how to build high-quality backlinks, and how to avoid black hat SEO practices.
Learning Outcome
Overall, this fast-paced SEO training session will provide small business owners with a comprehensive understanding of SEO and how to implement effective SEO strategies to improve their online presence and drive more traffic to their website.
Book your place here.
Date & Time: Wednesday, 12th November 2025 - 13:00-16:30
Venue: Durham Cricket, Chester-le-Street, DH3 3QR
About the event
Business • Startups
Want to win more public sector contracts?
Join us for a practical workshop delivered in collaboration with NEPO’s Supplier Partnership Programme - free training designed to help suppliers strengthen their bids and improve their chances of success.
The session will be led by Executive Compass, a North East-based bid and tender writing consultancy with over 15 years’ experience helping suppliers secure public sector work.
You’ll hear from Stephen Murray, Training Services Manager at Executive Compass, who will walk you through a best-practice approach to producing a competitive written tender submission.
Expect practical, hands-on advice including:
How to structure your responses clearly and effectively
What evaluators are really looking for
Tips to make your answers specific, concise and persuasive
This is a chance to sharpen your bid writing skills, gain insider knowledge, and boost your prospects of winning more work.
PLEASE NOTE: businesses need to be registered with the Durham Growth Programme prior to attending. A link is below for registration, therefore ONLY businesses based in County Durham are able to attend this fully funded workshop.
Durham Business Growth and Productivity Programme is a comprehensive initiative designed to elevate productivity and foster growth within businesses located in County Durham. Being part of the programme allows you access to workshops, 1-1 advisor support and grant funding to support revenue and capital investment in your business.
For businesses in County Durham, the benefits of engaging with the Durham Business Growth programme are manifold. Through its dedicated initiatives, the fund offers access to financial resources, expert guidance, and networking opportunities that can fuel growth and expansion. Whether you're a budding entrepreneur or an established company, this UK SPF programme equips you with the tools necessary to succeed in an ever-evolving market.
Please Note: Participation in this workshop now requires all attendees to register for the program and complete an Expression of Interest form.
Register here.
Date & Time: Wednesday, 19th November 2025 - 09:00-12:00
Venue: Durham County Cricket Club, Chester-le-Street, County Durham, DH3 3QR
About this event
Business • Startups
From understanding the full sales cycle to applying emotional intelligence and leveraging technology. Through interactive sessions and practical exercises, participants will gain tools to improve customer engagement, close deals effectively, and build lasting relationships.
What We’ll Cover
The Complete Sales Cycle—from prospecting to follow-up
Emotional Intelligence and Communication in Sales
Using CRM and Automation Tools to streamline sales
Understanding practical tips to support your own sales processes.
With Practical Workshops on:
Sales Cycle Mastery: Learn how to prospect, qualify, present, handle objections, and close with confidence.
Sales EQ: Explore the role of emotional intelligence, empathy, and listening in building trust and rapport.
Sales Tech Toolkit: Discover how CRM systems, automation tools, and analytics can boost performance.
What You’ll Get
A structured process to understand and apply the sales cycle
Hands-on experience with role-playing and feedback
Practical exercises to build emotional intelligence and communication skills
Guidance on using sales technology effectively
Insights from facilitators with cross-sector experience
What the Participant Will Gain
Full sales cycle understanding - from prospecting to closing we will discuss each part of the sales cycle.
Emotional Intelligence in Selling - recognise and manage emotions to build stronger client relationships.
Adapting Communication Styles - understand and flex your approach to suit different customer preferences.
Cross-Cultural Confidence - conduct yourself effectively with clients from diverse backgrounds.
Body Language & Non-Verbal Skills - use tone, posture, and gestures to inspire credibility and influence.
Who Should Attend
You’re new to sales or want to refresh your approach
You want to improve customer relationships and close rates
You’re looking for practical tools - not just theory
You want to align sales efforts with strategic goals
What is Sales Readiness?
The ability of a salesperson or team to engage effectively with prospects and customers - through skills, tools, and mindset.
What is Practical Sales Tech?
Using technology to simplify and enhance sales processes - from managing leads to tracking performance and automating outreach.
PLEASE NOTE: businesses need to be registered with the Durham Growth Programme prior to attending. A link is below for registration, therefore ONLY businesses based in County Durham are able to attend this fully funded workshop.
Durham Business Growth and Productivity Programme is a comprehensive initiative designed to elevate productivity and foster growth within businesses located in County Durham. Being part of the programme allows you access to workshops, 1-1 advisor support and grant funding to support revenue and capital investment in your business.
For businesses in County Durham, the benefits of engaging with the Durham Business Growth programme are manifold. Through its dedicated initiatives, the fund offers access to financial resources, expert guidance, and networking opportunities that can fuel growth and expansion. Whether you're a budding entrepreneur or an established company, this UK SPF programme equips you with the tools necessary to succeed in an ever-evolving market.
If you have not already registered for the programme, please use the link below.
https://www.durhambusinessgrowth.co.uk/register
Book here for the event.
Date & Time: Wednesday, 3rd December 2025 - 9:00-12:30
Venue: The Work Place, Newton Aycliffe, DL5 6AH
About the event
Digital • AI • Marketing
AI for Better Websites: Plan Your 2026 Digital Success Story
Join us for a practical masterclass with senior digital marketing trainer Pascal Fintoni, designed to help you harness the power of AI and plan your 2026 digital success story.
This hands-on workshop will show you exactly how to use AI tools to make your website faster, more engaging, and more effective at turning visitors into enquiries and loyal customers.
You’ll hear from Pascal Fintoni, a UK-based digital marketing trainer, speaker and consultant with over 30 years’ experience in marketing, sales and online business development. He specialises in AI and digital content marketing, combining emerging technologies, storytelling and strategy to help businesses generate more enquiries and build trust online.
Workshop Agenda
Part 1 - Using NotebookLM for a Full Website Healthcheck
Kick off 2026 by understanding exactly where your website stands and how it can perform better.
Conduct a full website audit using NotebookLM
Identify opportunities to convert visitors into enquiries
Plan improvements that make your site more user-friendly and effective
Part 2 - Creative Writing and Blogging with Perplexity, ChatGPT, and Claude
Plan your content strategy for 2026 with AI-powered writing tools that captivate and convert.
Generate blog and article ideas that engage your audience
Craft newsletters, posts, and content that turn visitors into loyal fans
Use AI to speed up content creation without losing quality or personality
Part 3 - Using AI for Videos and Podcasts as Lead Magnets
Explore AI tools to create multimedia content that draws in your audience and builds authority.
Plan, script, and produce engaging video and audio content
Use AI to convert media content into lead magnets and free downloads
Learn what Internet users look for and position your business as the go-to solution
Part 4 - Planning Your 2026 AI-Enhanced Website Experience
Bring it all together to create a cohesive, actionable plan for 2026.
Design a website experience that converts visitors more effectively
Integrate simple AI tools into your content and marketing workflow
Set measurable goals for engagement, enquiries, and growth in 2026
This is your chance to plan your 2026 digital success story, gain hands-on experience with powerful AI tools, and leave with a clear roadmap for an AI-enhanced website that works harder for your business.
Special Bonus: To celebrate the 1-year anniversary of the book “WebProud: 5-Step Roadmap to Feeling Proud of Your Website Again”, co-authored by Pascal, all participants will receive a free digital copy!
About Pascal Fintoni: Pascal Fintoni is an experienced trainer, speaker, and consultant with over three decades in digital marketing and online business development. His approach combines storytelling, strategy, and the latest AI technologies to help businesses stand out online.
He is also the founder of the Film Marketing Academy, where he teaches entrepreneurs how to make online content more memorable through the art of storytelling and filmmaking.
Please Note: Participation in this workshop now requires all attendees to register for the program and complete an Expression of Interest form.
Further information here.
Date & Time: Monday, 8th December 2025 - 18:30-21:30 & Monday, 2nd February, 2026 - 18:30-21:30
Venue: UTASS, 9-11 Chapel Row, Middleton-in-Teesdale, Barnard Castle, DL12 0SN
About the event
Each business/attendee is to sign up and attend BOTH workshops (December and February).
8th December 2025 - 18:30-21:30
2nd February 2026 - 18:30-21:30
These workshops will be built around key succession topics and led by Heather Wildman, alongside external speakers, and interactive problem-solving discussions. The goal is to encourage the families to collectively build their succession plan.
Please note, there is a minimum of 2 and maximum of 3 attendees per business registration. Name required for each attendee. Refreshments are provided.
This workshop is funded by the Durham Business Growth Programme.
Topics covered in the workshops
Understanding Your Farm’s Legacy & Vision
The role of the farm within the family.
Aspirations of all family members.
Creating a collective family vision.
Listening & Communicating Effectively
Family communication strategies.
Improving dialogue to enhance business performance and reduce conflict.
Understanding how individual values influence decision-making.
Family Meetings: Structure & Effectiveness
How to run productive family meetings.
Maximizing their value for business operations and succession planning.
Business Structures & Growth
Exploring different business structures.
How legal and financial frameworks support business continuity and development.
Retirement Planning
Defining what retirement looks like.
Managing financial sustainability.
Addressing whether retirement is an on-farm or personal cost.
Strategic Business Planning
Understanding what a strategic plan entails.
Defining roles for different generations in creating and implementing the plan.
Asset Transfer Strategies
Identifying what assets transfer, when, and to whom.
Balancing equality and equitability among family members.
The Role of In-Laws in Succession
How to involve in-laws effectively in the business.
Understanding the impact of divorce on farm succession.
Strategies to protect farm assets and future interests.
Tax Planning for Succession
Understanding current and future tax considerations.
Managing tax implications effectively within succession planning.
Evolving Roles & Responsibilities
Transitioning leadership and management responsibilities.
Clarifying expectations for different family members.
Addressing challenges, such as whether the senior generation needs to fully step away from the farm.
Maximizing Performance During Transition
Enhancing business efficiency and family unity during change.
Managing risk and ensuring a successful succession process.
More information can be found here.
Date & Time: Thursday, 27th November 2025 - 9:30-16:30
Venue: Vertu Motors Arena, Scotswood Rd, Newcastle upon Tyne, Tyne & Wear, NE4 7AF
Located in Newcastle, at the heart of Northern England’s industrial landscape, Manufacturing and Engineering North East (MENE) is the must-attend event in the region. Following our successful relaunch in 2023, MENE has established itself as a cornerstone event in the industry calendar.
Meet over 100 exhibitors showcasing the latest innovations and solutions. Expand your professional development at our Conference Theatre, brought to you by the Advanced Manufacturing Forum, featuring expert-led sessions and industry insights.
This year, we're proud to bring back our Careers Corner, offering valuable connections and opportunities within the industry. More announcements are coming soon, so be sure to keep an eye out!
Register here.
Durham Business Growth Programme
Start your journey . . .
Welcome to the Durham Business Growth Programme, where opportunities await.
To submit an expression of interest, simply click here.
From there, you'll be seamlessly guided to the portal where you can set up your account and embark on this exciting journey.
Click here to read the Grants Guidance before you start.
Need Help? If you have any questions or need assistance, please contact our support team at enquiries@durhambusinessgrowth.co.uk or call 0191 716 1006.
Thank you for your interest in Durham Business Growth. Your enquiry will be responded to within 10 working days.
ACCESSING GROWTH FUNDING FOR YOUR COUNTY DURHAM BUSINESS
Accessing Growth Funding for Your County Durham Business
For ambitious businesses in County Durham, lack of access to funding can be a major barrier to turning business plans into reality.
You may have bold ideas to develop new products, expand operations, or enter fresh markets - but bringing these initiatives to life requires capital investment.
As Durham County Council’s business support service, Business Durham can connect local businesses with a range of public and private funding streams tailored to your strategic growth goals.
Read on to learn more about the types of funding we provide access to and how it can help catalyse success for your County Durham business.
Funding to Turn Plans into Reality
With the right funding injection, businesses have the power to transform and grow in exciting new directions.
However navigating the complex funding landscape on your own can be difficult, and partnering with the wrong investors can negatively impact control and equity in your business.
Business Durham serves as an expert guide, opening doors to funding opportunities that align with your objectives and structure – whether you require:
Startup capital to get your new venture up and running.
Investment to scale up operations, production and workforce.
Loans to purchase new equipment, machinery or facilities.
Grants to support productivity and growth, R&D, adopting new technologies or entering new markets.
Cash flow assistance to help stabilise and grow.
With established connections across the public and private funding community, we help businesses access finance without the hassle. Our advisers take the time to understand your funding needs and match you with the right capital to turn your plans into reality.
Types of Funding Available
Business Durham can advise and connect businesses with a diverse range of opportunities, including:
Grant Funding
For initiatives such as productivity and growth, R & D, adopting clean technologies, developing new products or services, and exploring new market opportunities, grant funding covers a proportion of the costs. We connect businesses with grants from sources like the Durham Business Growth Programme, Made Smarter, Innovate UK, UK Research and Innovation and much more. Funding ranges from thousands to millions based on the project scope.
Loans
Affordable loan financing provides accessible capital to purchase equipment, expand facilities, bridge cash flow gaps, and more without diluting equity. We facilitate access to loan options like the Northern Powerhouse Investment Fund and other business-friendly lending streams.
Equity Investment
For scaling companies ready to accelerate growth, our connections with angel investors, venture capital firms, and private equity firms provide access to substantial capital infusion in exchange for equity stakes. Investment levels stretch into the millions for enterprises with high-growth prospects across tech, life sciences, advanced manufacturing, and other sectors.
Innovation Support
For tech-driven businesses engaged in R&D and innovation, we open doors to resources like the Innovation SuperNetwork providing access to research partners, facilities, and funding. These connections help translate ideas into realities. We also connect innovators with events like Venturefest Northeast.
Property and Infrastructure
As your company grows, lack of suitable workspaces and infrastructure can inhibit productivity and innovation. We help businesses access capital from funds to invest in the right spaces, facilities and equipment. In addition to funding, our advisers provide support on business planning, financial modelling, and investor pitch preparation to set your enterprise up for funding success.
Key Funding Criteria
While wide-ranging funding is available, most programmes look for certain criteria when evaluating businesses for support, including:
Strong management team with industry experience.
Innovative products, services or processes.
Clear potential for high growth and job creation.
Definable route to commercialisation.
Cohesive financial planning and projections.
Potential to increase productivity and economic impact.
Ability to repay debt (for loans).
Essentially, funders want to see that your business has solid leadership, a compelling plan, and potential for growth and financial sustainability. Our advisors help businesses understand requirements and present a strong case.
Unlocking Funding for Your Business Goals
If your SME seeks capital to unlock your next stage of growth, Business Durham can help. Our proven funding expertise and connections can open doors that provide your company with the investment necessary to:
Develop groundbreaking new products or services.
Adapt to fast-changing markets.
Adopt productivity-enhancing technologies.
Expand production capabilities and capacity.
Enter new export markets across the UK and globally.
Create more high-quality jobs across County Durham.
Current Funding Opportunities For County Durham Businesses
The Durham Business Growth Programme
This comprehensive 2-year initiative running until March 2025 aims to cultivate an environment where businesses can thrive, create quality jobs, and contribute to an inclusive, green economy. It provides a strategic framework and support for companies seeking to elevate productivity and foster sustainable growth in the county.
Finance Durham
With £20 million available, Finance Durham offers flexible investment and loans from £150,000 to £2 million. This fund enables early stage and established businesses across all sectors to finance their growth plans. Equity, debt, and mezzanine funding packages are tailored to your specific needs.
Email: info@financedurham.co.uk
Web: http://financedurham.co.uk
Telephone: 0191 731 8595
In short, funding provides rocket fuel for SMEs with the vision and drive to implement growth strategies and make a lasting economic impact.
To explore funding options tailored to your business, contact our team today to start a conversation. Together, we can determine the types and levels of capital investment that can help turn your plans into transformative realities.
To read the full article and find out more, click here.
Join the conversation here.
DON'T FIND YOUR BUSINESS UNINSURED OR UNDERINSURED
We usually don’t want to think about insurance - personally or for our businesses. Contemplating the worst and paying for unforeseen events isn't a pleasant thought.
Yet, due to changing circumstances, areas such as property and contents including stock, plant and equipment, can often become underinsured.
To help, we've pulled together the simple steps you can take to avoid insurance pitfalls, including how to:
Assess your risks and needs
Shop around and consult a broker
Review and update your cover regularly.
Click here to avoid being uninsured or underinsured.
You can also explore our 'Protecting Your Business' Hot Topic for support and insights covering Cyber Security, Business Insurance, and IP.
Telephone: 03301 247 305
Email: letstalk@weareumi.co.uk
Online: www.weareumi.co.uk/webapp
FIND OUT WHAT NEW HMRC RULES MEAN FOR YOU WHEN SELLING ONLINE
On 1st January, 2024, new UK regulations came into effect requiring online platforms to report on the income individuals and businesses make through them.
To help, we've outlined the upcoming changes in Selling Online: What HMRC Digital Platforms Regulations Mean for You and below are some types of platforms and activities that will be affected:
Freelance websites - Fiverr, People Per Hour and Upwork
Online marketplaces - eBay, Vinted and Etsy
Food delivery services - Uber Eats and Deliveroo
Taxi and private hire services - Uber and Bolt
Short-term accommodation - Airbnb and Vrbo
Have a look at HMRC’s examples if you’re unsure whether you are trading, and use the online checker tool to determine if you need to register for Self Assessment.
if you have any questions, please get in touch.
Telephone: 03301 247 305
Email: letstalk@weareumi.co.uk
Online: www.weareumi.co.uk/webapp
HELP PROTECT YOUR BUSINESS FROM CYBER CRIME!
As businesses across the world become increasingly digitalised, the risk of cyber attacks rises and the results can be incredibly damaging.
With 43% of cyber-attacks targeting small businesses, it's important that you know how to protect yours.
That's why we've pulled together the simple steps you can take to safeguard against cyber threats, including:
Updating your software
Invest in an anti-virus software
Use strong passwords
Do not click on links from unknown email senders
Back up your data
And much more . . .
Click here to make sure you know how to protect your business!
Explore our 'Protecting Your Business' Hot Topic for support and insights covering Cyber Security, Business Insurance, and IP.
Telephone: 03301 247 305
Email: letstalk@weareumi.co.uk
We Are UMi website: https://www.weareumi.co.uk/
SUPERCHARGE YOUR BUSINESS GROWTH!
Achieve your growth goals faster and smarter than ever before.
The UMi Go Further Group Coaching Programme is crafted to empower ambitious small to medium-sized business owners and leaders.
This is your final opportunity to join this transformative journey.
Hear first hand from Kirsty about the immense value this program can bring to your business.
The 6 month programme starts 18th October is made up of a powerful combination of:
Live fortnightly group coaching sessions – where the real magic happens.
12 module self-study videos & workbooks – study at your own pace.
A peer group community – the collective power of like-minded individuals.
Throughout which, you will be able to step powerfully into your leadership role, grow your business and focus on exactly what steps you need to take to achieve your goals.
Hear from some businesses that have benefited hugely.
If this sounds like what you need, click here for more information, or if you have questions or want to check this is the right programme for you, book a free discovery call with Kirsty.
You can also get a taster by watching the UMi Makes it Easy webinar showing you how to 'Avoid Mistakes When Scaling Your Business' she hosted last week.
Act now before it's too late!
Further information can be found here.
MAKE SURE YOU'RE READY FOR UPCOMING CHANGES TO EMPLOYMENT LAW
Are you up to speed on all the recent and upcoming 2024 changes to employment law?
Business compliance experts and UMi partners, Croner, has pulled together an overview of the recent & upcoming changes, outlining the impact on your business and employees, going through 2023 and beyond.
Be prepared for upcoming changes, including:
Proposed law limits on non-compete clauses to three months.
Discussions on legislation for pro-rata treatment of part-time workers.
Updates to GDPR, considering a 'common sense' data protection system.
Exemption for businesses with <500 employees from certain regulations.
Implementation of The Retained EU Law (Revocation and Reform) Act 2023.
Employees will change to paternity leave.
And much more . . .
Click here to make sure you know how each might impact your business!
If you wish to explore the implications of these changes for your business and determine the necessary steps, feel free to to give us a call (0330 124 7305), email (letstalk@weareumi.co.uk) or book an appointment.
YOUR GUIDE TO CRAFTING A WINNING FUNDING PITCH
If your business is looking for funding, you may need to prepare a funding pitch.
Whatever the purpose, having a clear proposal to present will keep you on track and make you more credible to the funder.
In this helpful guide, 'What to include in a funding pitch' we talk through what you need to include:
Overview - covering what you do, your market and how you're run.
Project - details on the project that you need funding for.
Position - provide a window into your current business finances.
Viability - show the viability of the new project you need funding for.
Audience - tailor to the investor or creditor that you are speaking to.
Click here to find out more!
We understand the challenges of securing the right funding. To get some advice, book a One-to-One Financial Health Check with one of our team.
Telephone: 0330 124 7305
Email: letstalk@weareumi.co.uk
Online: http://www.weareumi.co.uk/webapp
UNLOCK FINANCIAL SUCCESS WITH UMI'S EXCLUSIVE FINANCE AND FUNDING BUNDLE
Trying to navigate the complex world of finance and funding for your business?
This month's new Hot Topic: Finance and Funding will give you access a wealth of information that can help you make informed decisions and navigate the financial landscape effectively.
What's covered this month:
UMi Funding and Grants Finder
Understanding different types of business finance
Funding business growth
Using your cashflow statement for decision making
What to include in a funding pitch
If you're looking for funding opportunities and financial management tips, book your free Financial Health Check which includes a 30-minute one-on-one session with an UMi Business and Investment Adviser.
Telephone: 03301 247 305
Email: letstalk@weareumi.co.uk
UMi Sat Nav: https://tinyurl.com/mppweyuw
GUIDE YOUR BUSINESS THROUGH CHANGE WITH EFFECTIVE LEADERSHIP
We understand the critical role effective leadership and management play in the success of any business.
Whether you're an experienced leader or just starting your managerial journey, this month our Hot Topic: Leadership and Management is designed to empower you with the knowledge and strategies you need, including:
Leading an organisation through change
How to use strategic frameworks to make better business decisions
Leadership vs Management: What's the difference?
How to spot when your company is languishing and how to overcome it
What it takes to lead an employee-owned business
Podcast: Running a business without it becoming overwhelming
Click here to find out more.
If you're looking at how to improve your business' equality and diversity, feel free to give me a call, email or book an appointment.
Contact us:
Telephone: 03301 24 7305
Email: letstalk@weareumi.co.uk
Online here.
UNLOCK GRANT FUNDING FOR YOUR SUSTAINABILITY PROJECTS
Are you wanting to make your business more sustainable, but you're left wondering how you can fund the changes you need to make?
We understand the importance of financing your projects, that's why we've pulled together national and regional sustainable funding schemes to help you, including:
UK Government Green Funding Finder
Barclays Green Loans
Green Business Loan Schemes - Wales
Low Carbon Transport Business Loan - Scotland
Green New Deal Fund - North of Tyne
Green Business Grants - West of England
& Much more!
Find out more here!
New schemes are being announced regularly and some may only be available for a short time, so we'll update you when we see anything we think you're eligible for.
If you want some help to embrace sustainability and secure green funding, give me a call, email or book an appointment.
Telephone: 0330 124 7305
Email: letstalk@weareumi.co.uk
PREPARE YOUR BUSINESS TO BRAVE ANY STORM
Recent challenges brought about by rain and flooding show how vital it is for businesses to anticipate unpredictable weather conditions.
UMi partner Croner shares how you can prepare or update adverse weather plans to keep your business functioning properly all year round, with help to:
Deal with travel disruptions
How to prepare in advance
What to include in an Adverse Weather Policy
Mitigate school closures and emergency situations
Manage pay during adverse weather
And everyone's favourite . . . office temperature
Equip your business with essential knowledge and tools to brave any storm, be it heavy snow, flooding, or extreme temperatures.
Find out more here!
Don't let unpredictable weather catch you off guard, if you need help to navigate your business through any weather-related disruptions, give us a call (0330 124 7305), email (letstalk@weareumi.co.uk) or book an appointment (https://tinyurl.com/4spchjvd).
DON'T MISS DBT'S BIG IN AMERICA DOCUMENTARY SERIES
The Department for Business and Trade's Big in America LinkedIn series is now live.
Big in America is a first-of-its-kind documentary series on LinkedIn. It follows five UK SMEs that are determined to crack the American market and export their goods and services. Each fifteen-minute episode sees television personality Alex Polizzi mentor the businesses as they learn the ropes of the US market in preparation for a pitch to a major US business in New York City. You can get a taste of what to expect by watching the series trailer.
Episodes are released fortnightly from 12th September to 7th November at 1pm and you can sign up using the links below to watch live, or on catch up.
Episode 1 (Willsow) – Live on catch-up to watch now
Episode 2 (See.Sense) – airing on 26th September 2023, 1pm
Episode 3 (Collctiv) – airing on 10th October 2023, 1pm
Episode 4 (Artemis) – airing on 24th October 2023, 1pm
Episode 5 (Spice Kitchen) – airing on 7th November 2023, 1pm
There will also be live Q&As with each of the SMEs at 2pm, directly after transmission - viewers will be able to attend and ask questions to the businesses featured during these sessions.
Keep an eye on DBT’s LinkedIn page as there will be other Big in America related content, including blogs and polls, over the coming weeks.
FIND OUT WHY IT PAYS TO BE SUSTAINABLE
There's never been a more crucial time to think about the environmental impact of your business.
As well as benefitting the planet, sustainability can also help you build stronger customer loyalty, save on costs and ultimately boost your bottom-line.
This month's Hot Topic: Sustainability, is full of tools and resources to help you make a positive impact, including:
Cut costs with NatWest's Carbon Planner tool
Why is pays to be sustainable
What is Net Zero, vs sustainability vs low carbon
How to reduce the carbon footprint of your business
How carbon offsetting can benefit your business
Click here to find out more!
If you're a business owner looking to embark on your sustainability journey, feel free to give me a call, email or book an appointment.
If you're a business owner looking to embark on your sustainability journey, feel free to contact us:
Telephone: 0330 124 7305
Email: letstalk@weareumi.co.uk
Book an appointment here
ELEVATE YOUR RECRUITMENT: TOP TIPS FOR AVOIDING DISCRIMINATION!
A diverse and inclusive workforce starts with equitable recruitment practices.
In today's dynamic business landscape, diversity isn't just a buzzword; it's a driving force behind innovation and success.
There’s also legislation governing discrimination that employers need to be mindful of, otherwise, you could face claims of unlawful discrimination.
Award-winning HR services provider Croner, share their Top Tips to Avoid Discrimination in Recruitment to avoid getting in hot water, covering:
Advertising a Vacancy
Shortlisting
Interviews
Making an offer
Probationary Periods
Find out more here!
To speak to us about creating a more brighter and more inclusive workforce, give us a call, email or book an appointment.
Telephone: 0330 124 7305
Email: letstalk@weareumi.co.uk
Book an appointment here.
BUILD A STRONGER BUSINESS WITH INCREASED DIVERSITY AND EQUALITY!
Diversity and equality are at the heart of building stronger, more innovative, and empathetic communities, both in the workplace and beyond.
This month's new Hot Topic: Equality and Diversity will help your business drive positive change and foster an inclusive environment where diversity is celebrated and everyone's voices are heard.
What's covered this month:
Understanding the different types of discrimination
Top tips to avoiding discrimination
Disability Discrimination law in the workplace
Barriers facing Women in Business
Equal opportunities in the Workplace
How to engage young people in Business
Click here to find out more!
If you're looking at how to improve your business' equality and diversity, feel free to give me a call, email or book an appointment.
Call - 03302 01242 07305
Email - letstalk@weareumi.co.uk
Book an appointment here.
Partner Events
UMi - MEET THE TEAM
Growing a business isn’t always easy, it often needs more than a smart strategy.
That's why we've added a range of specialist advisers to UMi Sat Nav to help you achieve your growth ambitions with personalised and actionable support.
If you are looking to generate real growth, why not get in touch with my colleague and Growth Consultant, Dave Jones.
With a wide breadth of experience supporting businesses combined with running his own, he has a particular passion for business finance, process improvement & project planning.
Speak to Dave and he'll offer you specialist one-to-one support with how to:
Refresh & evolve your business plan
Improve your sales & marketing techniques
Retain & attract a talented team
Build resilience in your supply chain
Book your free 30-minute consultation with Dave Jones now for straight talking advice on how to grow your business.
GET EXPORT READY WITH UMI!
Are you looking to unlock the immense potential of international markets?
This month's new Hot Topic: Exporting gives you access to a collection of tools and resources designed to supercharge your exporting success.
Whether you're a seasoned exporter or just starting out, this bundle will provide you with:
Export Readiness Checklist
Export Support Schemes
Shipping Tool
Import/Export Procedure Tool
Exporting Success Podcast
On-Demand Webinars
Click here to find out more!
If you are a business owner needing help in exporting, feel free to give us a call (0330 1247 305), email or book an appointment.
UMi - UNLOCK THE SECRETS TO SALES SUCCESS
Ahead of the long weekend, catch up on our podcast series where we speak to industry experts and people just like you, who are on their own incredible business journey.
In the latest episode we speak with founder and CEO of Just Williams, Jess Williams on how to unlock the secrets to sales and marketing success.
Jessica shares her invaluable insights, strategies and experience to keep you ahead of the curve in this rapidly evolving landscape.
Listen to find more from Jessica about:
What led her to start Just Williams.
The best decisions she made in her early stages.
The challenges encountered and how she overcame them.
Her best tips and advice to help improve your business sales.
What’s next for her in her entrepreneurial journey.
We have more than 25 episodes covering a range of business topics from entrepreneurship and leadership to marketing and innovation, so if you're want a bit of inspiration or to get some ideas to bring to your business, give them a listen.
EXPAND YOUR INTERNATIONAL SALES USING TECHNOLOGY
There is a wealth of opportunity in export markets, but many business leaders are put off by the challenges, particularly those arising from a technology perspective.
In this article, we introduce innovative TradeTech you can use to improve your international customer journey and make more global sales, by using technology to:
overcome barriers to international trade
localise your offering to suit new international markets
communicate clearly with foreign customers
smoothing friction in your customer journey
Click here to get started!
If you’ve found yourself feeling frustrated by the complexities of digital trade, be assured you’re not alone.
Get it touch and we can help you go further.
Telephone: 0330 1247 305
Email: letstalk@weareumi.co.uk
Online: www.weareumi.co.uk/webapp
ELEVATE WORKPLACE WELLBEING TO INCREASE OVERALL PRODUCTIVITY!
By transforming the wellbeing of your workplace, you can boost employee morale, improve staff retention and increase your overall productivity.
This month's new Hot Topic: Wellbeing gives you a collection of valuable insights, tips, and best practices that will empower your team and foster a culture of wellness, including:
Health & safety responsibilities as a employer
A guide to support your employees mental health
Mental health first aider: Does my business need one?
Mental health awareness in the workplace
Menopause in the workplace
Tackling stress in the workplace
How to implement resilience training
Click here to find out more!
If you're looking to unlock the secrets to fostering a healthier, happier, and more productive work environment, feel free to get in touch!
Telephone: 0330 124 7305
Email: letstalk@weareumi.co.uk
Book an appointment here.
A GUIDE TO SUPPORTING EMPLOYEE MENTAL HEALTH
Stress, anxiety and burnout can all take their toll on your employees performance, impacting your business success.
Mental health issues cost employers an estimated £45bn every year, which equates to around £1,300 for every worker in the UK labour force.
To help you achieve a supportive and nurturing work environment, here's a guide to supporting your employees' mental health and wellbeing, with the insights and strategies so you can effectively:
Create a culture of openness
Keep the conversation going
Listen to staff
Promote a healthy work-life balance
Encourage physical activity
Find out more here!
To speak to us about supporting your employees wellbeing within your business, give us a call, email or book an appointment.
Telephone: 0330 124 7305
Email: letstalk@weareumi.co.uk
Book an appointment here.
GET SERIOUS ABOUT TRADING INTERNATIONALLY WITH OUR EXPORT READINESS CHECKLIST
We understand the immense potential and growth opportunities that exporting can bring to your business.
If you're ready to expand your horizons through international trade, use our Export Readiness Checklist, a powerful tool designed to ensure your success in the global market.
It will help you ask the key questions, including:
Does your business have a well-established industry reputation?
Is your business financially stable?
Does your team have export experience?
Have you undertaken market research?
Do you have a contingency plan in place?
Do you have capacity to cope with demand?
Are your prices going to be competitive?
Click here to get started!
Once you’ve read through our checklist and believe you have a solid business case for exporting, then there is nothing stopping you from getting started.
Get it touch and we can help you go further.
Email: letstalk@weareumi.co.uk
Online: www.weareumi.co.uk/webapp
CUT YOUR CARBON AND CUT YOUR COSTS!!
We are excited to introduce you to a powerful new tool that has the potential to transform your business and make a positive impact on the environment.
NatWest is proud to present the Carbon Planner - a groundbreaking online resource designed to help you reduce your carbon footprint while simultaneously cutting your costs.
There are many ways in which Carbon Planner could help your organisation, and not only in moving forward with your climate journey, but also to:
Understand the impact of your day-to-day activities.
Prioritise actions you can take to reduce emissions.
Share data with key stakeholders to help influence change.
Reduce inefficiencies and costs across your organisations.
Gain added confidence in your climate decisions.
Inspire your workforce to get behind a focussed plan.
Click here to get started.
Watch this video for an overview of the Carbon Planner and what it does. Get a feel for how it works and whether it could support your organisation to reduce emissions.
If you are a business owner looking to become more sustainable, get in touch and we can help you and your business go further.
Telephone: 0330 124 7305
Website: https://www.weareumi.co.uk/webapp/
Email: letstalk@weareumi.co.uk
UMi - MAKE BETTER BUSINESS DECISIONS, MORE QUICKLY
KARBON HOMES - SILVERTALK
Did you know that around half a million older people in the UK go at least five or six days without seeing or speaking to anyone at all?
The team at Silver Talk want to change this. But to do it, they need your help!
They’re on the lookout for new friends on the phone volunteers to join the team and help bring companionship and a listening ear to one of their service users, through a 30-minute social telephone chat once a week.
For as little as 45 minutes a week, you could really change someone’s life.
You will be provided with a mobile phone to make the calls.
Full training is given to make sure you’re confident dealing with any situation that may arise.
Karbon will cover the cost of a DBS check which can come in useful in other areas of life.
Interested? You can apply here, where you can also find a full volunteer role description.
Alternatively, you can reach the team either by email silvertalk@karbonhomes.co.uk or by calling 0191 223 8662.
UK EXPORT FINANCE (UKEF) - GOVERNMENT BACKED FINANCE & INSURANCE
You might not be aware of “UK Export Finance” (UKEF) which can help you with funding for exporting and overseas projects (see here) and also the information below which includes a number of links. If any of this is of interest to you please let Paul Sparks know and he will put you in contact with the North East representative for a free chat.
The “trade finance” support is exclusively for businesses with a turnover of £6m or more. Whereas “export insurance” can be companies of any size, (it’s the buyers finances & trading history that is crucial).
UK Export Finance (UKEF) is the UK’s export credit agency and a government department, working alongside Department for Business and Trade.
Having finance and insurance backing from HM Government through UKEF gives you the edge you need to win and fulfil contracts and withstand risk of non-payment in international markets. UKEF supports exporters to:
access export finance
manage payment risks
win export contracts by offering competitive terms to buyers. UKEF works with banks and other financial institutions to support exports for any size of company and across all sectors, from capital goods to services and intangibles such as intellectual property.
Access export finance
If the terms of a contract require a bond, such as performance guarantees or advance payment guarantees, UKEF’s Bond Support Scheme can guarantee a UK exporter’s bank up to 80% of the bond’s value, significantly reducing the size of the deposit needed.
UKEF’s Export Working Capital Scheme can partially guarantee to cover the credit risks for lenders associated with export working capital facilities. This means UK companies can export if they win a contract higher in value than usual, or win more overseas contracts than usual.
UK suppliers to exporters can now also access UKEF financing, further spreading the benefits of trade. Becoming part of an export supply chain can help smaller companies get their products and services into new markets.
Managing payment risks
UKEF helps exporters manage the uncertainties of trading overseas. Export insurance is readily available in most cases from the commercial sector but securing the right cover can be a challenge in some markets.
UKEF’s Export Insurance Policy extends to cover exporters who are unable to uphold the contract for reasons beyond their control, such as country risk or issues within a supply chain.
Offering competitive terms to buyers
UKEF helps exporters win contracts by providing attractive financing for overseas buyers, either in the form of guarantees on commercial loans or by lending to them directly. This competitive, long-term financing is particularly relevant to buyers in new and emerging markets, but is also used for larger and longer-term projects that the private sector does not have the capacity to support. UKEF can offer support in over 60 pre-approved local currencies, enabling more overseas buyers to buy from the UK and pay in their own currency.
BREXIT & UK TRANSITION - IMPORTANT INFORMATION
The UK has now left the EU single market and customs union. Whilst many aspects of Brexit are still unknown there are some things that will happen whatever the final outcome of the negotiations. We’ve attached some guides to help you with this, every business will be affected in some way, even if it is just the way you store and process customer details etc.
The central point of information for all official government announcements and guides is https://www.gov.uk/transition
As well as DBT there are other government departments providing information to help with the transition. The Department for Business, Energy and Industrial Strategy (BEIS) have produced a range of webinars, access these live and on demand, scroll down the page after opening the page.
North East England Chamber of Commerce (NEECC) – Brexit Support Week starting 16th Nov, see this and other events here.
The North East Growth Hub has some great resources here.
DBT are getting a range of questions on how the end of the transition period will affect them, if you have any specific concerns about the end of the transition period please send email us and we will try to get you an answer or point you in the right direction.
DEPARTMENT FOR BUSINESS AND TRADE
The Department for Business and Trade Trade has added many new events, both recorded and future events, including trade missions, webinars, etc. some are region specific and others available to businesses across whole of UK, please see https://www.events.great.gov.uk/ehome/trade-events-calendar/all-events/index.php and keep checking this as new events added all the time.
IMPORTING GOODS FROM JANUARY 2021: THE UK GLOBAL TARIFF
The UK has left the EU. The transition period ended on the 31st December this year and the UK left the single market and customs union. Businesses should take action now.
Here’s what you need to know if your business imports goods from overseas.
What is the UK Global Tariff (UKGT)?
The UKGT is the UK’s independent ‘Most Favoured Nation’ tariff. This is a schedule of taxes to be paid on goods imported into the UK from January 2021. The UKGT will replace the EU’s Common External Tariff.
The UKGT will not apply to goods imported from a country that the UK has a trade deal with, a country that is part of the Generalised Scheme of Preferences or where an exception applies.
What should I do next?
Learn more about the UK Global Tarif
Plan ahead by looking up the tariffs you will need to pay using the tariff look up tool.
If you import goods from the EU, learn more about the import process and border controls with the EU from January 2021.
Visit GOV.UK/transition for more information about what you need to do to prepare for the changes coming into effect from January 2021.
You can also find information and advice about trading internationally (outside the EU) here.
HM GOVERNMENT: BUSINESS READINESS BULLETIN - BREXIT: NEW RULES ARE HERE
The UK has left the EU, and the Brexit transition period has ended. There are new rules for businesses doing business with the EU from 1st January, and you need to take action now. All information on Brexit can be found at here. This bulletin is issued by the Department for Business, Energy and Industrial Strategy and provides the latest information for businesses.
NEW £20 million SME Brexit Support Fund
The new £20 million SME Brexit Support Fund offers support to help small businesses adjust to new customs procedures, rules of origin, and VAT rules when trading with the EU.
SMEs who trade only with the EU, and are therefore new to importing and exporting processes, can apply for grants of up to £2,000, to pay for practical support including training and professional advice to ensure they can continue trading effectively with the EU.
You can use the grant for training on:
how to complete customs declarations
how to manage customs processes and use customs software and systems
specific import and export related aspects including VAT, excise and rules of origin
It can be used to help you get professional advice so your business can meet its customs, excise, import VAT or safety and security declaration requirements.
Your business may be eligible if you have up to 500 employees, and no more than £100 million annual turnover.
Applications for the SME Brexit Support Fund will open soon. For more information on how you can use the grant, who can apply and how to apply, click here.
Importing and Exporting
NEW: Step-by-Step guides to importing and exporting goods between Great Britain and the EU: There are new rules for importing and exporting goods between Great Britain and countries in the EU. Whether you’re completing customs declarations yourself or have an intermediary to do it for you, these guides will take you through each step and set out your options.
Import goods into the UK: step by step: How to bring goods into the UK from any country, including how much tax and duty you’ll need to pay and whether you need to get a licence or certificate.
Export goods from the UK: step by step: How to move goods from the UK to international destinations, including the EU.
NEW: DEFRA’s Trader showcase sites for the latest information on exporting and moving goods from GB to the EU and NI: DEFRA's Showcase sites are a one-stop-shop of useful information and documents for traders who export live animals or animal products.
UPDATED: Importing from and re-exporting union goods to the EU Resources such as trader support packs and flowcharts, have been updated to include a new ‘Importing and re-exporting union goods to the EU – Flowchart'. For more information, click here.
UPDATED: Report goods arriving at a UK port on a commercial vessel: Guidance for the ship’s master or ship’s agent of commercial vessels on reporting goods arriving in at a UK port, has been updated with information about ‘an account of stores held on board’. For more information, click here.
UPDATED: List of customs agents and fast parcel operators: The list of agents and operators who can help submit customs declarations has been updated. For more information, click here.
Marketing goods
UPDATED: Using the UKCA marking: Guidance has been updated to include further instructions regarding the height of the UKCA marking. For more information, click here.
UPDATED: Using the UKNI marking: Guidance has been updated to include further instructions regarding the height of the UKNI marking. For more information, click here.
Trade
UPDATED: UK trade agreements with non-EU countries: The list of trade agreements has been updated to reflect the fully ratified UK-Egypt and UK-Singapore agreements. For more information, click here.
Business Support Helplines
NEW: Brexit transition helplines: A list of government helplines organised by theme and key actions for businesses has been published. To view this, click here.
There are new rules for businesses doing business with the EU from 1st January, and you need to take action now. To help you, a helpline has been set up. For English businesses, the Business Support Helpline can help you identify the actions you need to take. Similar helplines are available for Scotland, Northern Ireland and Wales.
For more information for:
businesses in England, call 0800 998 1098
businesses in Scotland, call 0300 303 0660
businesses in Wales, call 0300 060 3000
businesses in Northern Ireland, call 0800 181 4422.
For more information, including opening hours, click here.
Webinars and Podcasts
NEW: The National Cyber Security Centre is running a series of free cyber security webinars and talks aimed at UK businesses of all sizes, educational institutions and charities. For more information, click here.
NEW: Exporting goods from Great Britain to the EU via the short straits: A webinar and Q&A session on the issues arising from goods moving from GB to the EU, via the short straits, has been published. To view these, click here.
Video content to keep your business moving: short on-demand videos covering the new rules on exports, imports, tariffs, data and hiring are available to view here.
DEFRA are hosting a series of webinars covering importing food and drink, including composite food and fishery products from the EU to Great Britain (GB) from 1 April 2021. For more information and to register for relevant webinars, click here.
Webinars for businesses that trade with the EU: Click here to view a list of webinars you can sign up to watch live or on demand.
Sector-specific guidance
Emissions Trading
UPDATED: Participating in the UK Emissions Trading Scheme (UK ETS): Guidance explaining who the UK ETS applies to, and what is required of businesses that are covered, has been updated. Information on auctioning has been updated to include information on the Auction Reserve Price, the Cost Containment Mechanism and the Auctioning Regulations. For more information, click here.
Fishing & Fisheries
NEW: Scottish seafood taskforce to solve ongoing problems with exports: A new seafood taskforce has been established, drawing together senior political figures, industry representatives and UK Government officials, all working to solve ongoing problems with exports. For more information, click here.
UPDATED: How to export wild caught marine fishery products to the EU from 1 January 2021: The latest edition of the ‘One-stop-shop' guidance is now available. For more information, click here.
HM GOVERNMENT'S BUSINESS SUPPORT WEBINARS
Government departments are hosting a series of webinars to help businesses understand the support available:
for topics that cover supporting and retaining staff and the self-employed, register to attend future webinars or watch recorded sessions
for international trade, register here or watch recorded sessions
for small businesses and changes to reporting, regulation and tax, watch recorded webinars
ROYAL MAIL - NEW REQUIREMENTS WHEN SENDING INTERNATIONAL ITEMS
Electronic customs data is now required when sending items abroad
Electronic customs data is now mandatory when you send items/goods abroad (excluding personal correspondence). You are required to provide customs data to us electronically in addition to the physical customs declaration (CN22 or CN23). This has been effective since 1 January 2020. Failure to comply is likely to result in delays, having items returned or even destroyed.
As of 1 June 2021, all Royal Mail shipping systems will require mandatory electronic customs data, to ship items internationally.
How to make it easy
Depending on how you are posting your items internationally, this will dictate on how you provide electronic customs data.
One of the ways to provide the required data is to use a shipping platform which meets the compliance requirements.
Royal Mail has shipping platforms such as Click & Drop* and Pro Shipping* or you can integrate you system with API Shipping. These platforms capture and generate customs data files plus automatically create the required labels to send items abroad.
* Other competitor shipping systems also available
For Online postage, please ensure you complete the electronic customs form fully and completely. This will pre-advise customs data to the receiving overseas postal authority and generate a physical customs form to attach to your item.
Franking customers must include a self-adhesive S10 barcode on all untracked items (International Standard & International Economy) containing goods plus a clearly completed customs form (CN22/CN23). Barcodes are available from www.royalmail.com/mailsupplies. For tracked items an additional barcode is not required but clear and legible customs declarations must be completed. Royal Mail will take care of customs pre-advice to the overseas postal authority. See more on our International Services on account and franking page.
If you are sending gifts/goods via a Post Office fully complete the relevant customs form (CN22 or CN23) clearly and legibly and attach it to your item. The Post Office will advise you of the correct customs form. Untracked items (International Standard and International Economy) should use the customs form that carries a barcode. If sending using one of our tracked and signature services an unbarcoded CN22/CN23 should be used. Royal Mail will take care of customs pre-advice to the overseas postal authority.
For further information, please visit the Royal Mail website.
